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I wanna move back in my parents’ basement and play video games: Southside Business Leader

January 5, 2023 SST

By Howard Hubler Reflecting on the needs of businesspeople, the “great resignation” is our biggest challenge. Close to half of all service employees in America don’t want to work where they are working and are […]

Improved customer service skills can help an understaffed company thrive

October 6, 2022 SST

By Howard Hubler I recently had two different experiences being waited on by two different individuals in a big box store. One experience was good, and the other not so good. The common denominator? Both […]